Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and business name when you submit a form, request your Brand Recall Score, or reach out directly.
• SMS opt-in & consent data — your mobile phone number and the record of your consent when you opt in to receive text messages from JedHead.
• Usage data — pages visited, time on site, referring URLs, and browser/device type, collected via Google Analytics.
• Communication data — messages you send us through contact forms, email, or text message.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and deliver requested services.
• Communicate about projects, proposals, scheduling, and account updates — including by text message where you have opted in.
• Improve this website and our service offerings.
• Send occasional relevant communications (you may opt out at any time).

3. SMS / Text Messaging

If you provide your mobile phone number and opt in, you consent to receive text messages from JedHead related to your inquiry, project, scheduling, proposals, and account updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance. See our SMS Terms for full program details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates. Information may be shared only with subcontractors that directly support our messaging and customer-service operations (for example, our SMS delivery provider), solely to deliver the messages you requested and subject to confidentiality obligations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers (such as our CRM, email platform, or SMS delivery provider) who assist us in operating our business, subject to confidentiality obligations. We may also disclose information when required by law. As stated above, SMS opt-in and consent data is excluded from any third-party or affiliate sharing for marketing or promotional purposes.

5. Cookies & Analytics

This site uses Google Analytics to understand how visitors use the site. Google Analytics collects anonymized usage data via cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. We do not use advertising cookies or sell data to ad networks.

6. Data Retention

We retain contact, SMS consent, and communication data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. You may request deletion of your data at any time by contacting us directly.

7. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at jed@jedhead.com. We will respond within a reasonable timeframe.

8. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes are posted constitutes acceptance.

10. Contact

Questions about this Privacy Policy? Contact us at jed@jedhead.com.